Shipping

All our products are made to order after we receive your order.  We do not carry any stock of the items listed on our website. Because of this, we have a processing time for all orders of 1-3 business days before any order will ship. Feel free to contact us at CustomerService@thecookiecutterclub.com to find out how soon we can ship your order.

We offer USPS 2-5 business day standard shipping and Priority 1-3 business day shipping to the USA. When estimating when your order will arrive, please remember to include the 1-3 business day processing time we need to make and prepare your order.  We do not guarantee any shipping estimates, so please make your purchase early enough to receive your package before you need it.

When choosing the Priority shipping option, please keep in mind that our items are made to order and still have a 1-3 day processing time before it ships. If you are on a tight schedule, please email us before making your order to find out when we would be able to ship your order.

Please double check address information before checking out. We can only ship to the address provided to us in the checkout process. No returns or refunds will be given for items shipped to wrong address due to customer error.

Keep in mind when ordering around a holiday, especially the end of the year, USPS shipping may be delayed. Please try to order early. All complaints regarding late USPS deliveries should be made directly to USPS.